How It Works
A complete end-to-end system for finding healthcare referral partners, reaching out with AI-personalized emails, and converting leads into partnerships.
A. Lead Discovery
Find verified healthcare business contacts across Georgia
Search 275M+ contacts by organization name, state, county, and industry. Only verified business data is imported.
Before saving any lead, the system checks email address, company name, and phone. Existing leads are never duplicated.
Leads are tagged by type: Hospital, Hospice, Rehab Center, Nursing Home, Home Health Agency, and 5+ more categories.
B. AI Outreach
AI generates personalized, partnership-focused emails
AI writes First Outreach, Follow Up 1/2/3, and Reply emails tailored to each lead's business type and location.
Select a lead in Compose, choose email type, and click 'Generate with AI'. Done in seconds.
Every AI-generated email is saved as 'Pending Approval'. An admin must review and approve before anything is sent.
C. Gmail Sync
Real inbox, sent tracking, and automatic reply detection
Gmail inbox is scanned regularly. Every incoming email is checked against your CRM lead list by email address.
When a known lead replies, AI classifies intent (Interested, Meeting Request, Not Interested, etc.) and updates their CRM status automatically.
All emails sent via Gmail are logged to the Sent page and the lead's activity timeline.
D. Follow-Up Automation
Never let a lead go cold
From Compose, schedule +2, +5, or +10 day follow-ups with one click. The system sets the follow_up_date on the lead.
Every weekday at 9 AM ET, the system checks for leads with no reply after 5 business days and generates AI follow-up drafts for review.
When follow-ups are sent, leads automatically progress from 'Contacted' → 'Follow-Up' → 'Interested' based on reply classification.
E. Team Workflow
Staff, managers, and admins each have a defined role
Staff use Apollo Search and Lead Finder to discover and import verified leads. They create email drafts for review.
Admins review all Pending Approval drafts in the Drafts page. One click approves and sends via Gmail.
Every action — lead created, email drafted, approved, sent, or replied — is logged with timestamp, user, and details.
F. Pipeline Management
Track every lead through the full referral partnership cycle
New Lead
Lead discovered via Apollo or manual entry
Contacted
Initial outreach email sent
Follow-Up
Lead did not respond — follow-up sent
Interested
Lead expressed interest in partnership
Meeting Scheduled
Meeting or call booked
Partnered
Referral partnership confirmed
No Response
No reply after all follow-ups
Closed
Lead closed — not a fit
- Staff creates draft
- Saved as Pending Approval
- Admin reviews in Drafts
- Approve → Gmail sends
- Audit log records action
- Apollo verified emails only
- No fake/demo leads
- Dedup by email + company + phone
- Gmail real send only
- No sample data
- Gmail sync: every session
- Follow-up drafts: Mon–Fri 9 AM ET
- Reply AI: on every sync
- Status update: auto on reply
- Audit log: every action
Official Email Signature
All emails sent from duluthhealthcaresystemllc@gmail.com
Emmanuel Ugbaja · Duluth Health Care Systems LLC · 770-305-6175